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There were 4 articles found in this category:
  1. questionI cant find green coffee on the site
    Green coffee can be found in the drop down menu for the beans. Unlike our old site there is only one copy of each bean. Simply where is says select green or grind its the options towards the bottom.

  2. questionI can't log into my account
    I cant log into my account? If you created an account in or pre December 2008 unfortunately we were unable to transfer these to our brand new shopping cart. Its very easy to create a new cart here, and we hope never to have to do this again. Sorry for any problems this causes.

  3. questionMy Gift Voucher isnt showing in my account
    If you had a gift voucher on or before December 2008 it will not be showing here as we were unable to transfer accounts. You need to follow the steps below 1. Create a new account here. 2. Send us an email via the contact form with your email address, your name and your account password for you ...

  4. questionCan you explain the cupping notes and how the scores are attained?
    Hi Taken from the cup of excellence website I hope this helps Cup quality criteria: Clean cup: this is the basic starting point for coffee quality. Clean cup is complete freedom from taints or faults. It is the transparency necessary for a coffee’s terroir to shine through. Sweetness: the ...